Shipping policy
Where we ship: we ship within the United States only.
Processing time: orders are packed and shipped within 1 to 3 business days of your order (Monday to Friday, excluding US holidays). We email you a tracking number when your order ships.
Carriers: orders ship with USPS, with tracking on every package.
Shipping cost: many DVDs, CDs, books and other lightweight items ship free; when an item ships free, checkout shows free shipping. For all other items, the shipping cost is calculated at checkout from the package weight and your address, and you see the exact cost before you pay. There are no other fees.
Delivery time: most orders arrive 2 to 5 business days after they ship, depending on your location.
Problems with delivery: if your tracking hasn't updated for 7 days or your order hasn't arrived, email hello@foundandprofound.com with your order number and we will sort it out with the carrier.